HUNTESSA takes pride in every item we sell, no matter what the reason is, we will accept a return within 7 calendar days upon delivery of the Product. We will collect from your home, work or an alternative address for free.
Please make sure your items are returned unused and with all HUNTESSA and (if applicable) designer garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.
Please contact our customer care team by emailing firstname.lastname@example.org if you have any further questions.
Please follow the steps below to return your purchase.
- Sign into your account and complete the Return Form under My Orders, select the order containing the items you would like to return.
- Check the box to agree with our Return Policy . You will then receive an email confirming that return has been created.
- Book your free collection online or over the phone.
Outside the EU, customs duties are non-refundable through HUNTESSA. However, you may be able to recover these by contacting your local customs bureau directly.